More reviews for your cleaning business
Reviews are how new clients trust you before they ever meet you, right? The day after each cleaning, Busy Book asks your client how you did, then offers your Google and Thumbtack links to every client, and puts your favorite reviews on your website.
Client reviews
A friendly ask the day after each cleaning, your Google and Thumbtack links after every review, and your favorites on your website.
Featured reviews on your website
Show every review of 3 stars and up, 4 and up, or only the ones you pick. They show as Featured reviews, the honest way the FTC asks for, and every client still gets your Google and Thumbtack links.
Verified reviews and replies
Reviews from real clients after a finished cleaning are marked Verified. Reply to any of them in your own words, and your reply shows under the review on your website.
Job checklist, photos and sign-off
Walk-throughs, before and after photos and the client's signature, on every job.
Partner bonuses
A bonus for every 5-star review, or one by hand on any job. Always your choice.
Turn happy clients into more clients
Get clients, all in one place
Leads waiting on you and how fast Irene answers, ideas to try with what they could bring in, like regulars past their usual time, and a checklist that ticks itself from your setup. Results vary.
Give $25, get $25 referrals
Every client gets their own code. Their friend saves on the first cleaning, and they save on their next.
Slow-day discounts
Fill your quiet days: a percent or dollars off one-time cleanings on the weekdays or dates you pick, shown on your booking page before clients book. Never on top of a coupon unless you say so. Off until you turn it on.
Coupons and campaigns
Your own coupon codes, and email campaigns to the clients you pick. See who opened, tapped and booked, and send again to the ones who missed it.
Clients to check in with
Regulars who've gone quiet, so you can reach out before they slip away.
How it works
Questions
Does Busy Book only ask happy clients?
No. Every client is asked the same way and sees your Google link, because Google doesn't allow asking only happy clients.
Can I give a discount for a review?
Not in exchange for one. Google and Thumbtack forbid that. You can give a thank-you discount for being a client, whether or not they review.
Can I show reviews on my website?
Yes. Show every review of 3 stars and up, 4 and up, or only the ones you pick, from clients who said OK to share. They show as Featured reviews, and reviews from a finished cleaning are marked Verified.
Want the why behind it? Read this guide on the blog, or see every feature, plan by plan.