Help Center
Step 23 of 39

Get reviews from your clients

The day after each cleaning, clients get a link to rate it. You choose which reviews show on your website.

MarketingReviews Open Reviews
Turn your sound on. Watch it done on a practice account (0:45). Tap any step below to jump to it. Narrated with an AI voice.

More reviews help new clients find you. Busy Book asks every client the same friendly way, shares your Google and Thumbtack links after each review, and lets you choose which reviews go on your website.

  1. 1

    Open Reviews

    In the menu, under Marketing, tap Reviews.

  2. 2

    Add your review links

    Paste your Google review link and your Thumbtack review link, then tap Save. After every review, clients see a button to post it there too, with their words copied for them.

  3. 3

    Pick a thank-you, if you like

    Put a percent in Thank-you discount and the last reminder gives clients a code for their next cleaning. It is a gift for being a client, whether or not they review, so it never breaks Google or Thumbtack rules.

  4. 4

    Turn on the reminders

    Under How reviews come in, tap Settings > Notifications, then To your clients, and turn on Review reminders. How did we do? is already on.

  5. 5

    Choose what your website shows

    Under Show reviews on my website, pick 3 stars and up, 4 stars and up or Only the reviews I pick, and tap Save. Only reviews the client said OK to share can go up, with their first name and last initial.

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