An app for your partner cleaners
Your partner cleaners get their own app, in English or Spanish. They claim jobs, get directions, check in, follow your checklist, take before and after photos and see their pay, and you see it all.
The partner app
Partners take jobs, get directions, tap on my way and arrived, and see their pay.
The partner app in Spanish
One tap and the whole app is in Spanish, job offers too. You stay in English.
Job checklist, photos and sign-off
Walk-throughs, before and after photos and the client's signature, on every job.
Day-of check-ins and payouts
Partners confirm they'll be there, and you see every payout in one place.
Pay partners your way
A percent of each job, a flat amount for each kind of cleaning, or by the hour from their Arrived and Done taps. Give anyone their own pay, and pick what partners see about it.
A safety button and I'm OK check-ins
Every partner has a safety button in their app that calls 911 or alerts you with the job's address. Ask for a quick I'm OK on late-night and first-time jobs, too.
Arrival checks and late-start alerts
See how far each partner was from the address when they tapped I've arrived, never tracked before or after. A job nobody has started gets one alert, with one tap to give it to someone else.
Partner sign-up board
Your own application page, with your must-haves, references and onboarding.
Stay in touch
Announcements to your partners
One note to every partner or a chosen few, like a holiday schedule or new supplies. It stays at the top of their app until they tap Got it, you see who has, and it can go by text or email too.
Message each partner
Turn it on when you're ready: a private thread with each partner, in Busy Book and in their app, with photos and the job it's about. They get a phone alert, and a text at most once every 10 minutes, never while they already have the chat open. You can remove any message, and download the whole thread for your records.
Group chat with partners
Make groups like Everyone or your Dallas partners, next to announcements and one-to-one messages. Nobody is alerted while the chat is open, texts are your choice for each group, you can remove any message, and anyone you let go leaves every group. Off until you turn it on.
Paperwork, done in the app
W-9s in the app and 1099 flags
Partners fill in and sign their W-9 in the app, with their tax ID number locked away. You see who needs a 1099-NEC each year, with the right IRS line for that year, whose W-9 is missing, and a file for your tax pro.
Agreements and policies partners sign in the app
Your contractor agreement and your own policies, signed by every partner with a tick, their typed name and a tap. Busy Book keeps the exact words, when and from where, and everyone signs again when you change them.
Safety data sheets in the partner app
The SDS for each product you use, open on every job in the partner app, with the job's own site first, and kept on their phone for a weak signal.
A training library
Add lessons with a video link or a file and a short note. Partners open them in their app and tap Done, you see who finished what, and a lesson can be needed before someone's first job.
Look after your partners
Where each partner cleans
Add the zip codes or cities each partner covers, and they are only offered jobs there.
Partner skills
Tick what each partner is good at, like deep cleaning, move-outs, pets or Spanish, and add your own. When you put someone on a cleaning, the partners whose skills fit it are suggested, and you can still pick anyone.
Backup partners for each home
On each client's home profile, the regulars first and then backups in your order. When a regular is off or can't make it, the backups are suggested right on the booking.
Partner scorecards
On-time arrivals, dropped jobs, re-cleans, stars, cleanings and hours for each partner, on their page and in one table you can sort. Partners see only their own numbers, and only if you turn that on.
Partner bonuses
A bonus for every 5-star review, or one by hand on any job. Always your choice.
Equipment tracking
Vacuums, steam cleaners, ladders and closet keys: who has each one, check out and return, every step kept, and a reminder before upkeep is due.
Live location during jobs for your payroll team
For team members on your payroll only, never contractor partners: where they are every few minutes from I've arrived to I'm done, with a live dot and a trail for each job on your Day map. They read a clear notice first, in English or Spanish, and see their own history. Kept 30 days to start. Off until you turn it on.
How it works
Questions
Do my cleaners pay for the app?
No. The partner app comes with your Busy Book plan, with no fee for each partner.
Can my cleaners use it in Spanish?
Yes. One tap and the whole app is in Spanish, job offers too. You stay in English.
How do I know the job was done right?
Partners follow your checklist, take before and after photos, and the client signs off on the job.
Want the why behind it? Read this guide on the blog, or see every feature, plan by plan.