Payments and invoicing for cleaning businesses

No more chasing payments, you guys. The card is saved when the client books, held before the cleaning and charged after, through your own Square, Stripe or PayPal account. Busy Book never takes a cut of your bookings.

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Cards on file, held and charged for you

The card is saved at booking, held before the cleaning (from 5 hours to 3 days, you pick) and charged after, on the schedule you pick.

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Pay by bank (ACH)

Clients pay from their checking or savings account through your own Stripe or Square, for a much smaller fee than a card. You pick who pays the fee. It starts off until you turn it on.

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Apple Pay and Google Pay

With Square, clients pay in full when they book, or pay an invoice, with one tap on their phone. With Stripe, they can pay in full with their card. It starts off until you turn it on.

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Deposits when clients book

Charge part of the price when a client books, for every cleaning or just the ones you pick, like move-outs.

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Invoices and receipts

Sent for you, with just your city and state if you work from home.

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Tips for your partners

Clients add a tip after the cleaning, and it goes to their partner.

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What you kept

Each month: your cleanings, minus partner pay, card fees and expenses, with a goal to aim for.

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When a payment needs care

Declined cards tried again

A declined charge is tried again in 3 days and 7 days, then you hear. Never a lost or stolen card, and your client can update their card the whole time.

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Gentle past-due reminders

A friendly email and text 3, 7 and 14 days after a cleaning whose invoice is still unpaid. You pick which go out, in your own words.

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Late fees

A flat late fee you set, added once as its own line to an invoice that stays unpaid. Off until you turn it on.

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Refunds from inside Busy Book

Refund all or part of a card payment through your own Square or Stripe. Your client gets a receipt from you, and your numbers stay right.

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Account credit

Add credit to a client's account, or give a refund back as credit. It pays first on their next cleaning, before their card.

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Pay an invoice in parts

Let clients pay some of an invoice now and the rest later, with the smallest payment you allow at a time.

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Taxes and your accountant

Tax rates for where and who you clean

More than one rate: by ZIP code, for homes or commercial, or for one client or place. Nothing changes until you add one.

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Tax-exempt clients

Schools, churches and nonprofits pay no tax, with their certificate kept private. Their invoices say Tax exempt with the certificate number.

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Canada-ready invoices

Your GST/HST number on every invoice, receipt and bid, with GST and PST (or QST) as their own lines.

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Expenses with receipts

Add what you spend with a category and a photo of the receipt, kept private and saved without its hidden details. See the year by category, and What you kept takes them off for you.

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A year-end packet for your accountant

One download in January: money by month, every cleaning, expenses by category, tax collected, partner pay with who needs a 1099-NEC, tips, and card payments to check against your 1099-K.

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More ways to bring money in

Gift cards

People buy a cleaning for someone they love. Perfect for Mother's Day and the holidays.

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Cleaning memberships

"2 cleanings a month for one price," charged automatically. Steady money every month.

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Watch it on a practice account. Read the step-by-step guide.

How it works

Connect your payment accountYour own Square, Stripe or PayPal, so the money goes straight to you.
Pick when to chargeHold before the cleaning and charge after, on the schedule you choose.
See what you keptEach month: your cleanings, minus partner pay, card fees and expenses.

Questions

Does Busy Book take a percentage of my bookings?

No. Clients pay you through your own payment account, which charges its usual card fees.

Can clients tip their cleaner?

Yes. Clients add a tip after the cleaning, and it goes to their partner.

Can clients pay with Apple Pay or Google Pay?

Yes, with Square. Turn on Pay in full when they book, and clients pay the whole cleaning with one tap. Invoices take Apple Pay and Google Pay too.

Can clients pay from their bank account?

Yes, on every plan. Turn on bank payments, and clients pay from their checking or savings account through your own Stripe or Square, for a much smaller fee than a card. You pick who pays the fee.

Can I sell gift cards?

Yes, on the Grow plan and up. People buy a cleaning for someone they love.

Want the why behind it? Read this guide on the blog, or see every feature, plan by plan.

More of what Busy Book does

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