Get help or share an idea

Stuck, found a problem, or wish Busy Book did something new? Send us a ticket or post your idea. We answer every one.

1. 1

   Open Support

   In the menu, tap Help, then Support.

   Watch this step 0:08
2. 2

   Write a ticket

   Tap New ticket. Say what it's about, pick the type and how urgent it is, and tell us what happened. A screenshot helps.

   Watch this step 0:12
3. 3

   Send it

   Tap Send ticket. You'll get an answer in Busy Book and by email, usually within a minute.

   Watch this step 0:25
4. 4

   Share an idea

   Tap Ideas and what's coming. Type Your idea, add more details if you like, and tap Add my idea.

   Watch this step 0:31
5. 5

   Vote for ideas

   See an idea you want too? Vote for it. Everyone who voted hears when it's ready.

   Watch this step 0:40
6. 6

   Read our messages

   Tap the envelope at the top of any page, or Help, then Messages. Notes from the Busy Book team, answers to your tickets and what's new all land there. Type in the box and tap Send to reply. A real person answers.

   Watch this step 0:43